Can't log in to Facebook? Two-factor code problem

FacebookHacked & login Updated 30 Oct 2026

If you lost the phone with your login codes, or the code never arrives, use "Try another way" on the login screen and follow the identity steps.

Appeal template — copy and fill in

Hello Meta Team,

I cannot log in to my account ([Profile link]). [Explain — e.g. I lost the phone with my two-factor codes / I do not receive the login code.]

My name is [Full legal name], and my login email/phone is [Email/Phone]. I can verify my identity.

Please help me get back into my account.

Thank you,
[Full legal name]

Replace every [highlighted part] with your own details before you send it.

Where to submit

Facebook — "Forgot password?" / login help

How to submit — step by step

On the login screen tap "Forgot password?" or "Need help?".
Choose "Try another way" if the code does not arrive.
Follow the ID or video-selfie steps.

Important

Save your 2FA recovery codes and keep one trusted device logged in.

Before you send it

Use your usual phone and internet connection.
Your profile name must match your ID if Facebook asks for one.
Fill every [bracket] with your real details and delete the brackets.
Keep the message short and honest — reviewers read many every day.
Never pay anyone who promises to "unban" your account. They cannot, and many are scams.

Questions

Where do I submit this Facebook appeal?

Facebook — "Forgot password?" / login help. On the login screen tap "Forgot password?" or "Need help?".

What should I know before I appeal?

Save your 2FA recovery codes and keep one trusted device logged in.

Can someone recover my Facebook account for money?

No. Only Meta can review your account, and the appeal is free. People who ask for money to "unban" or "recover" accounts are almost always scammers — never share your password or login codes with them.

Is this an official Facebook form?

No. This is a free template from Umair TikTok Wala Academy. You still submit it yourself inside Facebook. We are not part of Meta, and no one can guarantee the result.

Other Facebook appeals

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See all 45 appeal templates →

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Umair TikTok Wala Academy is not part of TikTok or Meta. Platform screens and rules change often; if a button has moved, look for "Appeal", "Request review" or "Disagree with decision" in the same area.