Acceptable Use Policy

Last updated: 3 August 2026

This Acceptable Use Policy protects students, service clients, team members and our systems. It applies to the website, app, portals, uploads, messages and services.

You must not

Fair use of learning content

Course access is personal. Reasonable viewing, note-taking and task submission are allowed. Automated downloading, mass copying, redistribution, public screening or resale is prohibited unless we give written permission.

Fair use of support

Use support channels for genuine questions and service issues. Repeated spam, abusive language, fabricated emergencies or attempts to pressure staff into unsafe actions may result in restricted support.

Enforcement

Depending on seriousness, we may warn the user, remove content, request verification, reverse a submission, suspend a feature, restrict support, terminate access, preserve evidence or report unlawful conduct to an appropriate provider or authority.

Reporting concerns

Report suspected misuse to info@umairtiktokwala.com. Include enough information to investigate, but do not send unnecessary sensitive information.

Appeals

A user may ask us to review an enforcement decision by contacting the same email and explaining the relevant facts. Review does not guarantee reversal.